Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last updated: January 18, 2025

GDPR Compliant

Full compliance with EU data protection regulations

Transparent

Clear information about data collection and usage

Your Rights

Full control over your personal data

Data Controller Information

Support Bulgarians in North Macedonia Initiative

We are the data controller responsible for your personal data collected through this website.

Contact Information:
Email: supportbginmk@supportbginmk.eu
Data Protection Officer: supportbginmk@supportbginmk.eu

Data We Collect

Personal Information

  • Name and email address (when you contact MEPs)
  • Country of residence (for MEP matching)
  • Message content (advocacy communications)
  • IP address and browser information (for security)

Analytics Data

  • Website usage statistics (via Google Analytics)
  • Page views and user interactions
  • Device and browser information
  • Referral sources

Cookies and Tracking

  • Essential cookies for website functionality
  • Analytics cookies (with your consent)
  • Preference cookies for user settings
How We Use Your Data

Primary Purposes

  • Facilitating communication with MEPs about Bulgarian community rights
  • Providing information about discrimination issues
  • Improving our advocacy platform and user experience
  • Ensuring website security and preventing abuse

Legal Basis for Processing

  • Consent: For analytics and non-essential cookies
  • Legitimate Interest: For advocacy communications and website security
  • Legal Obligation: For compliance with EU regulations
Your Rights Under GDPR

Right to Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Right to Portability

Export your data in a readable format

Right to Object

Object to certain data processing

Right to Restrict

Limit how we process your data

Exercise Your Rights

To exercise any of these rights, please contact us at supportbginmk@supportbginmk.eu. We will respond within 30 days.

Data Retention

Retention Periods

  • Contact Form Data: 2 years after submission
  • Analytics Data: 26 months (Google Analytics default)
  • Cookie Consent: 12 months
  • Security Logs: 6 months

Data is automatically deleted after these periods unless required for legal compliance.

Data Sharing and Third Parties

We Share Data With:

  • MEPs: Only the information you choose to send in your messages
  • Google Analytics: Anonymized usage statistics (with consent)
  • Hosting Provider: Technical data necessary for website operation

We Never:

  • Sell your personal data to third parties
  • Share your data for marketing purposes
  • Transfer data outside the EU without adequate protection
Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL/TLS encryption for data transmission
  • Secure hosting infrastructure
  • Regular security updates and monitoring
  • Access controls and staff training
  • Data breach notification procedures
Contact Us & Complaints

Contact Information

Privacy Questions: supportbginmk@supportbginmk.eu
Data Protection Officer: supportbginmk@supportbginmk.eu
General Contact: supportbginmk@supportbginmk.eu

File a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.

EU Data Protection Authorities:Find your local authority

Policy Updates

We may update this privacy policy from time to time. When we do, we will:

  • Update the "Last updated" date at the top of this page
  • Notify users of significant changes via email or website notice
  • Maintain previous versions for reference

We recommend reviewing this policy periodically to stay informed about how we protect your data.

This privacy policy is effective as of January 18, 2025